Does anyone else use Sharepoint / Microsoft Lists as a helpdesk?
I've just created one & have it all setup for testing, however running into an issue.
I'm adjusting the item-level permissions on the list so that general users can't see each others tickets. This works great, however doing so breaks any Automate/flow rules which were setup for ticket email notifications.
Is there a way I can have the permissions set so that users can't see eachothers tickets, while still also having the Automate rules working?
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