We have federated our Entra domain and users are appearing within Apple School Manager after the first time they log in and create a passcode. This article: Sync user accounts from Microsoft Entra ID to Apple School Manager – Apple Support (UK) suggests that I can manually sync the users from Entra into ASM by pressing the Sync Now button. However, I do not see a Sync Now button under the Entra section under Managed Apple Accounts. My ASM account has the Administrator role and I've tried multiple browsers with and without extensions enabled/disabled.
Can anyone check to see if that option actually exists or advise if it's possible to sync users into ASM in advance to their first login?
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